Shipping & Returns

Shipping Policy

📦 Shipping Policy

We are committed to delivering your order swiftly, safely, and efficiently. Please take a moment to review our shipping policy to understand how and when your items will arrive.

Processing Time
All orders are processed within 2–5 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, processing times may be slightly delayed. We appreciate your patience and understanding.

Shipping Methods & Delivery Times
We offer a range of shipping options to suit your needs:

Standard Shipping: 5–10 business days
Expedited Shipping: 2–5 business days
International Shipping: 7–21 business days (depending on destination)

Shipping times may vary depending on your location and selected shipping method.

Shipping Rates
Shipping costs are calculated at checkout based on your delivery address and chosen shipping method. Free shipping may be available for orders above a specified amount — please refer to promotional banners or checkout details.

Tracking Your Order
Once your order is shipped, you will receive a confirmation email with tracking information. You can monitor your package’s journey through the link provided.

International Shipping & Customs
We proudly ship worldwide. Please note that international orders may be subject to customs fees or import taxes upon arrival. These charges are the responsibility of the customer.

Questions or Concerns?
If you have any questions about your shipment, feel free to contact our customer support team — we’re here to help.

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Return & Exchange Policy

🔁 Return & Exchange Policy

We want you to love your purchase, but if something isn’t quite right, we’re here to make it right. Please review our return and exchange policy below for a smooth and simple experience.

Eligibility for Returns & Exchanges
We accept returns and exchanges within 14–30 days of delivery (depending on product type). To be eligible, items must be:

Unused and in their original condition

In the original packaging, with all tags and labels attached

Accompanied by proof of purchase or order confirmation

How to Initiate a Return or Exchange
To begin the process, please contact our customer service team at [insert email/contact form link] with your order number and reason for return. We’ll guide you through the next steps and provide a return shipping label if applicable.

Refunds
Once your return is received and inspected, we will notify you of the approval status. If approved, a refund will be issued to your original method of payment within 5–10 business days. Shipping costs are non-refundable unless the return is due to our error.

Exchanges
Need a different size, color, or item? We’re happy to exchange your product based on availability. Simply reach out to us, and we’ll take care of the rest.

Damaged or Defective Items
If you received a damaged or faulty item, please contact us within 48 hours of delivery with photos of the issue. We’ll arrange a prompt replacement or refund.

Still have questions?
Our support team is always happy to help. Reach out anytime — your satisfaction is our priority.
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